Orkelia captures patient requests arriving on Instagram, WhatsApp and your website outside business hours. AI agent dedicated to your clinic, in your voice, 1-click validation.
No commitment · Installation included · Book a 30 min audit · See the dashboard · Already signed up?
Orkelia replies on behalf of the clinic, in your tone and following rules you validate. The patient gets a smooth exchange; your team stays in control.
Every reply is proposed for your approval. You approve, adjust, reject. You decide what goes out. The AI never writes in your name without your OK.
At any hour, the agent captures and drafts the reply. Sensitive replies wait for your validation; emergencies are escalated immediately to your team. Responsibility stays 100% yours.
Ask the agent live — or paste your clinic's URL: we build your agent in 10 seconds, then you open your dashboard filled with your info. It's real AI, not a video.
Two fears always come up the moment you say "AI agent". Here's the truth, head-on.
The demo above already runs on your real website. No two clinics ever get the same agent — proof, not a promise.
It was never about dehumanizing: it's about freeing you from the invisible so the human contact can be total.
I'm Alexandre, founder of Orkelia and a qualified physiotherapist. During my internships in hospitals and private clinics, I saw the same lost patients everywhere — the ones who write in the evening and have already booked elsewhere before anyone calls back. Orkelia was born from that exact observation, not a marketing brainstorm. My story →
Orkelia isn't just the front desk: we build and run a clinic's digital and operational layer, brought together in a dashboard under your brand. Each block is switched on only if it serves you.
"a clinic people find and book in 2 clicks"
Website build or redesign, online booking, local SEO, Google listing, review collection, social media.
"every enquiry captured, a slot proposed, even when the clinic is closed"
Phone, WhatsApp, Instagram, forms, email: qualification, routing, answers to frequent questions, multilingual.
"a calendar that fills and regulates itself"
Appointment reminders, cancellation handling, waiting list, refilling freed slots, multi-practitioner coordination.
"no patient slipping through the cracks"
Centralised patient records, recurring-care reminders, reactivation of inactive patients, reception work queue.
"patients who come back without you having to think about it"
Targeted campaigns, clinic newsletter, post-care satisfaction surveys and review collection.
"a back office that runs itself"
Stock and reordering, quotes & invoicing, payment reminders, admin documents, new-patient onboarding.
"the whole clinic at a glance"
Management view distinct from reception view, key indicators, alerts. Useful tabs switched on or off.
"a team that's autonomous and at ease"
Hands-on AI training adapted to the clinic's work, ongoing support — a managed service, not software to learn.
Each specialty has its vocabulary, objections, emergencies. Orkelia deploys an agent pre-trained by specialty — not a recolored generic shell.
Orkelia isn't for everyone. It's for clinics where the DM/WhatsApp channel is saturated and every unhandled request = a patient lost to the competition.
Instagram, WhatsApp, forms — sitting until the next day.
Urgent patients go where they get an answer today.
Nobody to handle inbound messages outside the practice.
Insta + WhatsApp + email + Doctolib — each channel has its own pace.
No time to reply at 10pm. But doesn't want to lose them.
You want each practitioner to keep their voice on their appointments.
You're at 4.2 but aiming for 4.7+. Nobody re-engages happy patients.
Happy patients who don't return. Nobody re-contacts them.
A generic agent loses your voice. A vertical agent, trained on clinics, becomes your best collaborator — the one that never sleeps.
Specialized in medical aesthetics. Industry vocabulary, known objections, clinical emergencies. Not a ChatGPT recolored for 12 verticals.
No message sent without your approval. AI proposes, you validate. You keep the voice, the brand, the medical responsibility.
eu-west-3 hosting, Anthropic zero retention, GDPR compliance, EU hosting, DPA provided. Patient data never trains a third-party model.
A maximum of 10 founding clinics. Locked pricing 12 months, direct CEO access, priority feature requests.
Orkelia isn't a replacement — it's a multiplication. Your voice, your time, your decision — multiplied by 24 hours of coverage.
Orkelia isn't a Zocdoc replacement. It's what happens before the patient decides where to book.
The patient has already decided to come to you. They look for a slot, they book.
The patient hesitates, writes at 10pm on Instagram. Without Orkelia: radio silence. With: a reply in your voice, they book with you.
Orkelia complements Zocdoc — it doesn't replace it. See full comparison →
Enter your numbers — live calculation. Everything stays on this page, nothing is sent until you validate.
Illustrative estimate, adjust to your own activity — not a promise of results.
Installation included. Measurable goal set with you before launch.
At the end of the pilot, you decide to continue or stop — at no cost.
Founder price guaranteed 1 year. No surprise increase.
Set with you before launch, to measure the pilot's real value.
Not an agency slide deck. A stack used daily on 4 live projects — tested before being offered to a clinic.
The Founder Programme stops at 10 clinics to guarantee onboarding quality. Pricing locked 12 months — no surprise increase in year 2. At €497/month, that's the price of a single recovered patient — and the agent captures several from the enquiries you already lose. Each plan switches on the blocks relevant to your clinic — never everything at once.
1 practitioner · 1 location
aesthetic / dental / physio
2-5 practitioners
group or multi-specialty
Multi-location · 6+ practitioners
in-house DPO
Your patients write where it suits them — Instagram at 10pm, WhatsApp on Sunday, web form on Tuesday. Orkelia centralizes everything in a single validation flow, in your voice on every channel.
No need to impose an "official" channel. We adapt to them.
Our founding rule: the practitioner keeps 100% control. Orkelia replies on behalf of the clinic following rules you validate, and no sensitive reply goes out without your approval. The agent captures, qualifies, drafts — your team decides. Any medical question is handed to the right professional, never handled by a bot.
Orkelia is limited to the scenarios you validate. Medical, ambiguous or sensitive requests are blocked, then handed to your team.
The AI captures the request, qualifies urgency, drafts a reply in your voice; you validate, adjust or reject. No automated clinical decision. Medical responsibility stays 100% with you — Orkelia replies on behalf of the clinic, never as a substitute for the practitioner.
24h setup, 30 days of onboarding included.
Day 1: channel connection (Instagram, WhatsApp, form, email). Day 2: initial training on your archives and voice. You validate the first replies within 48h. Dedicated coaching for 30 days to adjust tone, escalation, specialty protocols.
Strict European compliance by default.
Supabase eu-west-3 hosting (Paris/Frankfurt). Zero retention of conversations with our AI providers. DPA provided on signing. EU hosting, encryption at rest. EU AI Act ready. Patient data is never used to train a third-party model. No export outside the EU.
30-day pilot, no commitment. Installation included.
At the end of the pilot, you decide to continue or stop — at no cost. After: cancel anytime, your data is deleted within 48h, you get your archives as CSV. No friction, no discussion.
No. We catch what slips through when she's busy or off.
Your receptionist runs the front desk, on-site patients, the live calendar. Orkelia handles what comes in outside that: Instagram DM at 10pm, weekend WhatsApp, web form never opened. She remains your key human resource — Orkelia takes the repetitive tasks off her plate so she can focus on relationships.
It transfers to you, it never invents.
If a request is ambiguous, urgent, medical, legal or out of scope, Orkelia escalates automatically: WhatsApp/email notification to your practitioner, full context, raw patient message. The patient receives an acknowledgement: "your request is being handled, we'll get back to you". No invention, no off-target reply.
Yes — we plug into them, we don't replace them.
When the patient wants to book, Orkelia sends them your booking link (Zocdoc, Calendly, Cal.com…). When an appointment is created/cancelled, Orkelia knows and triggers a D-1 reminder or a waitlist follow-up. See the detailed comparison →
Automatic detection → immediate escalation to you, with no intermediate reply.
If Orkelia detects a potentially urgent situation (keywords like "bleeding", "severe pain", "infection", symptomatic post-op, or cases you've configured), it triggers in under 30 seconds: SMS to your on-call practitioner + email + WhatsApp push with full context and the raw message. The patient gets a clear acknowledgement "your request is flagged urgent, you'll be contacted within minutes". No automated medical decision — you judge and reply.
Describe your situation in 2 lines — how many requests per week, which channels. I’ll send you within 24 business hours a concrete diagnosis: where you’re losing patients and what to automate first. Free, by a human (yes, really), zero sales follow-up if you don’t reply.