Automate your restaurant without changing your stack.
A complete document of 6 concrete levers, based on the practices that work across the industry. No "you have to rebuild everything" — each lever is added on top of Combo, Skello or whatever you already use.
Capture Instagram DMs before they go elsewhere
A growing share of bookings now comes through Insta DMs + story replies + comments — not through TheFork or The Reservation Book. If no one answers during service, those customers go next door.
The AI agent replies in under 2 min, in your tone, captures the variations (gluten-free, allergies, group), and offers an available table.
Anti no-show via personalized day-before reminder
Average no-show rate for restaurants in France 2026: 11-14%. On 300 covers/week = 35-40 missed covers = €1,200-1,600 in lost revenue/week.
Day-before reminder sent via WhatsApp or SMS, with a direct link to change or cancel. The goal: bring it back down toward 4-6%.
Handle team absences in under 10 min
A cook reports being sick at 9am for the lunch service. Combo sees it. Skello sees it. But no one acts in the critical 10 minutes.
The AI agent detects the absence, scans the pool of documented replacements (extras, students, alumni), sends an SMS to the 3 most likely, and waits for confirmations.
Daily team briefing generated automatically
Every morning at 9am, your lunch service briefing: who's in, how many confirmed bookings, special events (birthday, severe allergy, press table), weather, dish-of-the-day suggestion.
The agent compiles from Combo/Skello + bookings + yesterday's sales, and generates a Slack message or WhatsApp group message in 60 seconds.
Reactivate dormant customers >90 days
Out of 500 loyal 2025 customers, 30-40% haven't set foot in 90 days. Organic reactivation = nearly zero.
The agent sends a personalized message ("your last visit was on February 14, we missed you — here's our new spring menu + a glass on the house"). Even a fraction of reactivated dormant customers is near-free revenue.
Measure real ROI over 6 months
Hypothetical scenario on a typical bistro of 50 covers/service (assumptions to adjust to your real numbers):
On these assumptions, the theoretical ROI exceeds ×20 — the only way to really know is to run it on your numbers. The barrier is never the price of the tool — it's the initial calibration time (typically 7-14 days).
Want to test these 6 levers at your place?
30 min on a video call with me to audit your restaurant against these 6 levers and estimate the Orkelia ROI. No pitch.
Book a 30-min audit →