An AI agent that talks to patients cannot be validated by engineers alone. Every protocol, prompt and escalation rule is reviewed by practicing physicians — this is what guarantees that the AI never gives medical advice and escalates emergencies correctly.
Dr. [Name to complete]
Advisor — Aesthetic medicine
[Short bio: where they practice, experience, why they believe in Orkelia. 2-3 sentences max. Example: "Aesthetic dermatologist in Paris for 12 years, founder of clinic X. Convinced that automating repetitive tasks frees up time for what truly matters: patient care."]
Dr. [Name to complete]
Advisor — Dentistry
[Short bio. Example: "Dental surgeon, practices in a group clinic in Lyon. Works on optimizing patient flows and the intelligent management of dental emergencies."]
[Name to complete]
Advisor — Physiotherapy
[Short bio. Example: "Physiotherapist in a group clinic in Bordeaux, specialized in post-operative rehabilitation. Works on reducing no-shows and streamlining the waiting list."]
The role of the physician advisors is not decorative. Here is concretely what they do.
Each vertical agent (dental, aesthetic, physiotherapy, dermatology) has its specific prompt. Before deployment, the prompt is reviewed by an advisor in the relevant specialty to check the tone, the escalation rules and the legitimate vs. out-of-scope questions.
All conversations escalated to the practitioner (cases where the agent handed over control) are reviewed monthly by the advisors. Goal: identify improvement patterns and refine the rules.
The advisors flag the sectoral regulatory changes (HAS, CNOM, CNIL healthcare) that impact the use of AI in the patient relationship. The product aligns accordingly.
The agent does not diagnose, does not prescribe, does not give advice on a specific treatment. Any medical question is redirected to the consultation with the practitioner.
If the patient asks "are you a human?", the agent answers honestly and proposes a transfer to a human. No deception about identity.
In case of a true emergency signal (acute pain, bleeding, trauma), the agent immediately redirects to the practice's emergency slot or to the emergency services according to the defined protocol.
We are permanently looking for physician advisors for new specialties (dermatology, ophthalmology, osteopathy, gynecology). Light commitment: ~2h/month of review + equity in Orkelia.
Apply in 1 email →Because an AI agent that talks to patients cannot be validated by engineers alone. Every response protocol, every escalation rule and every use case by specialty is reviewed and validated by practicing physicians.
They validate the prompts by specialty before deployment, review escalated conversations monthly, and are consulted on any new product use case.
No, never. It is a non-negotiable blocking rule. The agent qualifies the request, proposes a time slot, answers logistical questions. Any medical question is systematically redirected to the consultation with the practitioner.
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