Feature · Analytics

Clinic KPIs in real time.

Visual dashboard to manage your practice: patient conversion, no-shows avoided, reactivated patients, revenue generated by the agent. Mobile + web, threshold alerts, CSV export.

Dashboard preview

Key KPIs measured.

Patients captured / month
47
+12 vs month -1
DM conversion rate
61%
+8 pts vs month -1
No-shows avoided
23
+5 vs month -1
Reactivated patients (>3 months)
14
+3 vs month -1
Median 1st response time
2 min
-12 min vs manual
Revenue generated (estimate)
14 350€
ROI ×29

Fictional data for illustration. Your real KPIs are calculated from your real flows (Doctolib + Stripe + WhatsApp + Instagram Business).

Granularity

Drill-down by dimension.

DimensionAvailable filters
Practitionermulti-select practitioners
Inbound channelInstagram · WhatsApp · Website · Phone
Type of careConsultation · Procedure · Follow-up · Emergency
PeriodDay · Week · Month · Quarter
Patient categoryNew · Recurring · Reactivated
Payment statusPaid · Pending · Unpaid
Acquisition sourceOrganic · Ads · Referral · Reactivation

All dimensions can be cross-referenced (e.g. "Reactivated patients by practitioner × channel × month").

Beyond the dashboard

Alerts + exports + integrations.

  • Configurable threshold alerts · "send SMS if response time >10 min", "send email if no-show rate >15%"
  • Automatic weekly report · summary sent every Monday at 8am to your inbox or Slack
  • Export to CSV / Google Sheets / Notion · for your own analyses or partner presentations
  • REST API · if you want to connect Tableau, Looker Studio, Power BI to your Orkelia KPIs (documentation)
  • Automatic monthly comparison · "vs previous month", "vs same month last year"
  • Mobile-first · dashboard usable from your phone while on the move
Compliance

Healthcare GDPR native.

All displayed data is aggregated or anonymized. No patient name appears in the analytics dashboard. If you want to identify a specific patient, you do it via Doctolib/Maiia as usual — Orkelia does not create a new access channel to personal data.

  • Audit logs: who viewed which KPI, and when
  • Role-based permissions (admin / practitioner / assistant)
  • 2FA mandatory on admin accounts
  • Supabase hosting eu-west-3 Paris (EU hosting)
Pricing

Pricing built on your case.

Pricing is set on your case: first we understand what the problem costs you, then we quote. The mockup is built before any commitment, and if after 30 days the system does not do what the written scoping says, the setup fee is refunded.

Want to see the dashboard in action?

30 min video call for a live demo of the dashboard on real data from a reference workspace. No pitch.

Book a 30-min audit →