Messaging · Universal

WhatsApp Business API × Orkelia.

Receiving + sending via the official Meta Cloud API. No parasitic mobile, no ban risk. Meta-approved templates for transactional sends.

Supported actions.

Receiving inbound messages (webhook)
Sending outbound messages in an open conversation
Sending Meta-approved templates (outside session)
Media handling (image, audio, document)

Real case

Example in production.

A patient sends a WhatsApp to your professional number. The agent replies within a minute. If the patient stops replying, the agent sends an approved Meta reminder template to follow up 24h later.

Setup

Setup in 4 steps.

1. Orkelia workspace created · if not done yet, book a 30-min audit
2. Generate WhatsApp Business API credentials · official Meta Cloud API · the Orkelia team guides you
3. Activation in the Orkelia dashboard · Integrations tab, copy-paste credentials, sandbox test
4. Business calibration · one 30-min call to align rules, escalations, tone

Total setup time · 24-72h depending on your stack and the historical volume to migrate.

More details?

30 min on a video call to qualify your case and estimate the ROI of the WhatsApp Business API integration on your workflow.

Book a 30-min audit →