SMS · Voice
Twilio × Orkelia.
SMS escalation to your mobile + French numbers rented via Twilio for verified outbound SMS. Voice coming soon.
Category
SMS · Voice
Auth
Account SID + Auth token
Vertical
All verticals
Included
All plans
What the integration does
Supported actions.
- Send escalation SMS to mobile
- Hot lead notification SMS
- Patient reminders D-1 (anti-noshow)
- Inbound SMS on professional number
Real case
Example in production.
A patient with a dental emergency writes "unbearable toothache". The emergency keyword is detected by the agent → instant Twilio SMS to your mobile with the number of the person to call back.
Setup
Setup in 4 steps.
- 1. Orkelia workspace created · if not done yet, book a 30-min audit
- 2. Generate Twilio credentials · Account SID + Auth token · the Orkelia team guides you
- 3. Activation in the Orkelia dashboard · Integrations tab, copy-paste credentials, sandbox test
- 4. Business calibration · one 30-min call to align rules, escalations, tone
Total setup time · 24-72h depending on your stack and the historical volume to migrate.
More details?
30 min on a video call to qualify your case and estimate the ROI of the Twilio integration on your workflow.
Book a 30-min audit →